AI, ML & Data Science

Natural Language Processing

Understand, classify and summarise text and speech at scale — in English, Hindi and other Indian languages.

Natural Language Processing illustration

Real systems, not demos

Emails, reviews, support tickets, call recordings and contracts are full of signals that no team has time to read in full. NLP lets you route, tag, summarise and search them automatically.

We combine modern language models with classic, efficient techniques where they are cheaper and more predictable, and we evaluate every system on samples of your real text before rollout.

What we deliver

Featured Practice

Understand, classify and summarise text and speech at scale — in English, Hindi and other Indian languages.

  • NLP Solutions
  • Text Classification & Analysis
  • Sentiment Analysis
  • Named Entity Recognition
  • Document & Text Summarization
  • Language Translation Solutions
  • Speech-to-Text & Text-to-Speech
Use cases

Where it creates value

Examples of problems this capability solves for our clients.

Ticket routing

Classify and route incoming requests to the right team instantly.

Sentiment tracking

Monitor customer mood across reviews, surveys and social channels.

Speech analytics

Transcribe and summarise calls for quality and compliance.

How we work

From use case to production

A staged approach that proves value early and keeps risk under control.

Use-case & data review

We confirm the business problem, the data available and how success will be measured before any model is chosen.

Proof of concept

A time-boxed prototype on your real data shows what accuracy and impact are achievable.

Production build

Secure APIs, integration with your applications, automated testing and human-in-the-loop controls.

Monitor & improve

Drift, accuracy and cost are tracked in production, with scheduled retraining and reviews.

FAQ

Common questions

Straight answers to what clients ask us most.

Do you support Indian languages?

Yes, including Hindi and mixed Hindi-English text, depending on the task and available data.

Can it process scanned PDFs?

Yes, combined with OCR from our computer vision practice.

Related capabilities

Explore the wider AI practice

AI projects usually draw on several of these disciplines together.

Have an AI use case in mind?

Share the problem and the data you have. We will tell you honestly what is feasible, what it will cost, and how to prove the value quickly.

Talk to an AI Expert